Coupono Help Center
general Questions
Coupono is your one-stop destination for discovering the best deals and coupons across a wide range of online stores. It’s a platform powered by our community, our team, and the merchants themselves.
- Users can submit and verify coupons, helping others know which ones actually work.
- Our team actively adds and maintains a wide variety of coupons and stores.
- Merchants can also submit their own coupons to reach more users.
Tons—and growing every day! We currently cover 1000+ popular online stores. Whether you’re shopping for fashion, food, tech, or travel—we’ve probably got a deal waiting for you.
Yes — all the coupons and deals on Coupono are completely free for everyone to use. No hidden charges, no subscriptions!
All the time! Our system, community, and team work around the clock to keep our listings up to date. You’ll find new coupons being added, expired ones being removed, and the best offers verified regularly — so you can always count on getting valid deals.
Yes, Coupono is fully mobile-friendly and works smoothly on any browser — whether you're using a phone or tablet. We’re also working on dedicated iOS and Android apps to make saving even more convenient for you. Stay tuned!
Yes, we’ve got a super handy browser extension! It’ll show you the best coupons during checkout, so all you have to do is grab the code and watch the savings roll in. It’s like having a personal coupon assistant right in your browser—making shopping even sweeter!
No account is needed to browse or use coupons. However, creating an account is highly recommended if you want to get the most out of your experience.
Here’s what you get by signing up:
- Earn points and rewards
- Submit your own coupons
- Vote on coupon validity
- Join discussions and help improve the community
- Get personalized deal alerts and recommendations
Ready to join? Create an account here!
shopper Questions
Go to any store or category page. Click See Code to view the coupon or Get Deal to be taken directly to the promotional offer. Simple and quick!
Glad we helped! You can vote the offer as 'Yes' on the 'Did this offer work?' prompt to show it worked, submit your own coupons, leave a review, or become a community member.
Check the terms — some coupons are product-specific or time-limited. If it doesn’t work, click No on the 'Did this offer work?' prompt to help us clean up expired deals. You can even upload a screenshot to let us know what went wrong.
Verified coupons are checked and confirmed by our team. Exclusive means the coupon is only available on Coupono — you won’t find it anywhere else!
We're working on it! Stay updated by checking our blog — we’ll announce it there as soon as cashback is live.
Yes! Use the share button on any offer popup or store page to easily send the deal to yourself via WhatsApp, email, or social media for later use. You can also share it with your friends and family to help them save too!
Definitely! To leave a review for a store, visit any store page and scroll down to the Customer Reviews section. You’ll need to be signed in to submit your review.
Yes! To comment on a specific offer, click on Show Verifications on the offer box and share your thoughts with the community.
The My Offers page shows a list of deals personalized for you based on your activity on Coupono.
Yes — but only what you browse on our website. We don’t track your activity anywhere else.
community Questions
Joining the Coupono Community means becoming part of a fun and savings-savvy group of shoppers! You’ll get to share amazing deals, earn points, enjoy early access to new features, and even help shape the future of Coupono. Plus, you’ll earn cool rewards while helping others save!
You can earn points by submitting coupons, voting on offers, leaving comments, and writing reviews. The more you participate, the more you earn!
Just head to the signup page, create an account, verify your email, and you’re in!
The Leaderboard ranks the most active community members based on points earned. Be helpful, stay active, and you might see your name rise to the top!
Visit My Community to track your points, offer submissions, reviews, comments, votes, and community rank. See how much you’ve saved, earned, and contributed!
It’s based on total points earned through activities like submissions, comments, reviews, and votes.
Badges are awarded for milestones like submitting a coupon, reporting expired offers, completing your profile, and more.
Points are rewards you earn for being an active community member. Here's how:
- +10 for each approved coupon you submit
- +5 for writing a store review
- +1 when others vote positively on your offer
- +1 when others comment on your offer
- +1 when you comment on any offer
- +1 when you vote on any offer
Each point you earn on Coupono is worth $0.01. So, 100 points = $1 in value!
Once you’ve earned 5,000 points ($50), you can redeem them via PayPal or gift vouchers. To withdraw, simply contact us.
coupon submission Questions
Head to Submit a Coupon and fill out the form. Upload a screenshot to speed up approval!
Submit valid, public coupon codes or great deals. Don’t share private or employee-only offers unless you have permission.
Most offers are reviewed within 48 hours. A detailed submission with screenshots speeds things up.
Nope — submit as many as you want!
apps & extension Questions
Our extension is available for Chrome, Edge, and Brave. It'll soon be available on Firefox.
Visit the Apps page, click on “Add to Browser,” then hit the install button. Just follow the on-screen instructions to complete the setup.
It shows working codes right at checkout — no expired or fake codes. It’s great for repeat savings with zero hassle.
Yes! While there’s no exact date, we’re actively building apps for iOS and Android.
account Questions
Yes — your data is handled securely. For more details, visit our Privacy Policy.
Go to your Profile to update your details, including your community name.
Visit Communication Preferences to choose which alerts you want to receive.
Go to your Profile and scroll down to find the Delete Account option. Please note this action is permanent.
You can start by visiting our Help Center — it’s packed with answers to common questions. Still need assistance? Just reach out through our Contact Us page, and our team will get back to you within 48 hours.
merchant Questions
Joining Coupono as a merchant gives you access to a high-intent audience actively looking for deals. You can easily add your store, manage your offers, and showcase verified coupons to boost trust. Plus, you’ll get a dedicated dashboard to track performance and update your listings anytime. Listing your store is completely free — it's a smart way to grow your visibility and reach more customers!
Go to the Become a Merchant page and follow the steps to create your account and list your store.
Use the Merchant Portal. Head to 'Add New Store' or 'Add New Offer' tabs to submit. You can also view and update past submissions in the 'My Stores' or 'My Offers' tabs.
Approval usually takes less than 48 hours. To speed things up, make sure you provide all the required information along with a clear screenshot (if applicable) when submitting your store or offer.
Each submission is reviewed. We may reject entries that violate our Terms of Use or fail verification.
Have other questions? Get in touch with our team!
Contact us